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Most orders ship out within 1-2 business days Monday-Friday (excluding weekends & holidays). If your order is placed before noon PST it may ship out from our warehouse the same day - we strive to ship as quickly as possible! If your order is placed on the weekend it will be processed on Monday. From time to time we do experience delays due to large order volumes, if this is the case it may delay your shipment date by 1-3 business days. At all times however, we do our best to get your order out to you promptly. If you ever have any questions about your order and its shipment please feel free to contact us for assistance at firstname.lastname@example.org.
All lead times shown through the website are estimates through third party shipping companies (Canada Post or UPS), and Art Of Pottery is not responsible for any delays.
For our Canadian Customers we offer $15 Canada Wide Flat shipping rate through Canada Post Expedited service, with estimated delivery time of 2-7 business days. Should you desire to receive your pottery sooner, at the checkout you will have an option to choose a different service via Canada Post or UPS.
Shipping charges will vary based on the weight of your package and your location. All packages are shipped from Port Moody, British Columbia. You can check the delivery options and cost by entering the destination postal or ZIP code once the pottery is in the shopping cart. You can skip this step and go straight to the checkout where the shipping cost will be calculated as well
Your package may be subject to local import duties, VAT, or tariffs. Payment of such charges is the responsibility of the recipient and is usually collected upon delivery. Customs policies vary widely from state to state and country to country. Therefore, we suggest that you check the requirements in your country before placing an order.