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Shipping

Processing Time

Most orders ship out within 1-2 business days Monday-Friday (excluding weekends & holidays). If your order is placed before noon PST it may ship out from our warehouse the same day - we strive to ship as quickly as possible! If your order is placed on the weekend it will be processed on Monday. From time to time we do experience delays due to large order volumes, if this is the case it may delay your shipment date by 1-3 business days. At all times however, we do our best to get your order out to you promptly. If you ever have any questions about your order and its shipment please feel free to contact us for assistance at info@puranto.ca.

Lead Times

All lead times shown through the website are estimates through third party shipping companies (Canada Post or UPS), and Art Of Pottery is not responsible for any delays.

Shipping Charges

$15 Flat Rate

For our Canadian Customers we offer $15 Canada Wide Flat shipping rate through Canada Post Expedited service, with estimated delivery time of 2-7 business days. Should you desire to receive your pottery sooner, at the checkout you will have an option to choose a different service via Canada Post or UPS.

Other Services and Locations

Shipping charges will vary based on the weight of your package and your location. All packages are shipped from Port Moody, British Columbia. You can check the delivery options and cost by entering the destination postal or ZIP code once the pottery is in the shopping cart. You can skip this step and go straight to the checkout where the shipping cost will be calculated as well

Taxes/Duties

Your package may be subject to local import duties, VAT, or tariffs. Payment of such charges is the responsibility of the recipient and is usually collected upon delivery. Customs policies vary widely from state to state and country to country. Therefore, we suggest that you check the requirements in your country before placing an order.

Safe packaging

We care very much about your package and we make every effort to ensure that each piece of your pottery is sufficiently protected during the trip to its new owner. For the best eco-friendly protection, Art Of Pottery uses Geami WrapPak system and double wall boxes.
...Reviews...

Let our Customers speak for us

34 reviews
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Gorgeous !
Dear Kim, Thank you so much for leaving a review! We very much appreciate it! Have great weekend, Magda and Marcin
Painted inside bowl
Dear Carol, Thank You so much for leaving a review! We are so happy that You love your set! Wishing You the best! Magda & Marcin
bowls are beautiful
Dear Kim, Thank You so much for purchasing our pottery again. We are very grateful for your continued patronage because we wouldn’t be here without loyal customers like You. Wishing you the best, Magda and Marcin
Beautiful tulips
Dear Barb, Thank you so much for taking the time to leave a review! We are so glad that You love the baker! All the best! Magda and Marcin
A
Mug 8oz
A.M.
Our Daughter Loves Polish Pottery
Dear Anne, thank You for sharing your positive experience with Art Of Pottery! I hope your daughter will be enjoy them. All the best for You! Magda and Marcin